FAQ's

-Is your shop open during Alert Level 2?

Yes! From Thursday May 14th, our Ponsonby Central store is open again! It will be a little different than normal. We'll ensure social distancing rules are maintained (our shop will tweaked slightly) and contact tracing measures are in place. There is also hand sanitiser for customers and our team will be doing regular cleaning and sanitising of high touch surfaces.

-Can you do flower deliveries during Level 2?

Yes we can. We are delivering flowers 6 days a week again, from Monday-Saturday.

-What days / times are you open?

Our Ponsonby store is open Monday - Saturday 9-5pm, we will be open Sundays from May 24th

 -Do you do same day delivery?

Yes, as long as you order your flowers by 1pm Monday - Friday or 10am on Saturday.

-Where do you deliver to?

We deliver flowers all around Auckland, from Cockle Bay to Mairangi Bay and Waiuku to Papatoetoe.

-How much is delivery?

For Auckland CBD and inner suburbs it's $9. That's Eden Terrace, Epsom, Freemans Bay, Grafton, Grey Lynn, Herne Bay, Kingsland, Morningside, Mt Eden,  Newmarket, Newton, Ponsonby, Pt Chev, Sandringham, Westmere.

Western Suburbs are $15. That's Mt Albert, Mt Roskill, New Windsor, Avondale, New Lynn, Henderson, Three Kings, Hillsborough, Lynfield, Blockhouse Bay, Green Bay. Anything West of Glen Eden, Kelson and Titirangi is rural.

Southern Suburbs are $15. That's Mt Wellington, Onehunga and Auckland Airport. Suburbs south of Mangere and Otahuhu are rural, $20.

Eastern Suburbs are $15. That's Parnell, Remuera, Ellerslie, Kohimarama, Meadowbank, Stonefields, Glen Innes, Panmure, St Helliers. Anything East of Pakuranga from Bucklands Beach to Cockle Bay to East Tamaki and Flat Bush is rural (we're unable to deliver as far as Beachlands or Clevedon).

North Shore inner are $15. That's Northcote, Birkenhead, Beach Haven, Hillcrest, Wairau Valley, Milford, Takapuna and Albany.

North Shore outer are $20. All other suburbs as far North as Mairangi Bay, including Devonport, Forrest Hill, Sunnynook and Mairangi Bay (we are unable to deliver any further north than this at the moment).

All rural deliveries are $20 and we deliver to Waiuku, Waimauku, Greenhithe, Wattle Downs, Manukau, Manurewa, Karaka, Massey, Pukekohe, Papakura, Kingseat, East Tamaki, Flat Bush, Howick, Botany, Ramarama, Titirangi, Swanson, Riverhead, Hobsonville, West Harbour, Helensville, Kaukapakapa, Takanini.

-Can't see your suburb on here? Give us a call on 0224559024 and we'll let you know if we can deliver to you.

 

-What time can we deliver?

We generally deliver between 9am - 5pm but if you want your order delivered by a certain time (or if the recipient is leaving work early), please let us know when you order the flowers and we'll do our best to make it happen.

-Can we make your order bespoke?

Yes absolutely. If there's a particular colour or flower you know the recipient will love, let us know by writing it in the notes section of the website. If the flower is available, we'll include it in the bouquet.

 

-Can I add a note?

Yes absolutely, at the checkout there's a notes section for you to add a note and let us know what day you need them delivered.