Whenever you purchase something online, there are always a couple of questions that need answering, below are our most commonly asked questions but if there's something specific you need to know, call our Ponsonby store on 022 455 9024 or email firstname.lastname@example.org.
-What days / times are you open?
Our Ponsonby store is open 9-5, Monday - Saturday and 10-4 on Sunday. Our Cross St studio is open Monday - Friday 9-4 (ish)...were often out and about setting up weddings and events so theres not always someone there.
-What days can you deliver flowers?
We deliver bouquets and arrangements from Monday - Saturday.
-Do you do same day delivery?
Yes, as long as you order your flowers by 1pm Monday - Friday or before 11am on Saturday.
-What time can we deliver?
We generally deliver between 9am - 5pm but if you want your order delivered by a certain time (or if the recipient is leaving work early), please let us know when you order the flowers.
-Can we make your order bespoke?
Yes absolutely. If there's a particular colour or flower you know the recipient will love, let us know by writing it in the notes section of the website. If the flower is available, we'll include it in the bouquet.
-Do we use seasonal flowers?
Yes. We only use seasonal flowers and try to use local growers where we can. We sometimes use imported flowers for weddings and larger events.
-Can I add a note?
Yes absolutely, at the checkout there's a notes section for you to add a note and let us know what day you need them delivered.
-Do you deliver on public holidays?
Unfortunately not, we're only a small business to need a day off too :)